Privacy Policy

1. Introduction

Sodo 668 (“we”, “us”, “our”) is committed to protecting the privacy of our users and listing businesses. This Privacy Policy describes how we collect, use, store, disclose, and otherwise handle personal information in connection with your use of our website (sodo668.net) and related services (the “Platform”).

We operate in Australia and are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our Platform, you consent to the practices described in this policy.

2. What Information We Collect

We collect different types of information depending on how you use our Platform:

2.1 Information You Provide Directly

• When you register for an account (as a business or user): name, email address, phone number, business name, business address, business category, website URL, business description, images, opening hours, social media links.
• When you submit a listing: details about your business, including contact details, descriptions, logo / photos, and business location.
• When you leave a review: your name or username, your review content, rating, and any optional contact information.
• When you contact us: messages, email address, and any other information you choose to provide in your query.

2.2 Automatically Collected Information

• Usage data: We collect clickstream data, such as pages visited on our Platform, time spent on the Platform, and navigation paths. (business.gov.au)
• Device and technical data: IP address, browser type, operating system, device type, and geographic location (country / city-level), collected via cookies or similar technologies.
• Analytics data: We use tools such as Google Analytics to understand Platform usage, improve performance, and provide better services. Data may include non‑identifying usage information and aggregated statistics.

2.3 Third-Party Information
We may receive information about you from third parties — for example, publicly available sources, or third-party service providers (e.g., analytics or hosting providers).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your business listing.
• To operate, maintain, and improve our Platform, including the AI-powered search engine that helps users discover relevant businesses.
• To enable you to communicate with customers (e.g., via inquiries generated through your listing).
• To personalise and customise your experience on our Platform.
• To monitor and analyse trends, usage, and activities in connection with our Platform.
• To provide customer support.
• To protect the Platform and our users (e.g., fraud prevention, security analysis).
• To send administrative or promotional communications (if you opt in).
• To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• Service providers: We may engage third-party vendors (e.g., hosting services, analytics providers) to help us operate the Platform.
• Business partners: If you choose to use optional paid features (such as featured listings or advertisements), we may share relevant listing data (but not more personal data than needed) with partners.
• Legal obligations: We may disclose your information if required by law, subpoena, or government request, or to protect our rights.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, user data may be transferred as part of that transaction.
• Public / user‑facing data: Some parts of your business listing (e.g., business name, address, description, website, reviews) will be publicly visible to other users.

5. International Data Transfers

Because Sodo 668 is a global directory, and some of our service providers operate internationally, your personal data may be transferred to, stored in, or processed in countries outside Australia. Where this occurs, we will take reasonable steps to ensure that your information remains secure and is handled consistent with this Privacy Policy.

6. Data Security

We implement reasonable technical and organisational measures to protect personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction. We use encryption, secure servers, and regularly review our security practices.

However, no website or internet transmission is completely secure, and we cannot guarantee absolute security of your data. If you suspect any misuse, unauthorised access, or other security breach, please contact us as soon as possible.

7. Retention of Information

We keep personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When personal information is no longer needed, we will securely delete or anonymise it.

8. Your Rights & Choices

Under the Privacy Act and the APPs, you may have the following rights:

• Access: You can request access to the personal information we hold about you.
• Correction: You can ask us to correct or update your personal information if it’s incorrect or out of date.
• Deletion: In some cases, you may ask us to delete your personal information.
• Opt‑out: You can opt out of promotional communications from us.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time (although this may affect your use of the Platform).

To make a request, please contact us using the details in Section 10 below.

We will respond to your request within a reasonable timeframe, in accordance with applicable law.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, improve performance, and personalise user experience. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our Platform.

10. Contact & Complaints

If you have any questions, concerns or complaints about this Privacy Policy or our handling of your personal information, you can contact us at:

Email: info@sodo668.net

If you remain unsatisfied after contacting us, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our Platform and update the “Last updated” date at the top.

We recommend you check this page periodically. Where required by law, we may also notify you of significant changes (for example, via email or Platform notification).

12. Other Important Information

• Third-party links: Our Platform may include links to third-party websites or services whose privacy practices differ from ours. We are not responsible for those practices.
• Children: Our Platform is not intended for persons under 13 years old. We do not knowingly collect personal information from children under this age.
• Anonymity / pseudonymity: Where possible, you may use our Platform anonymously or under a pseudonym, except where identity is required for certain functions (e.g., verifying a business listing).